1. Don’t slam the door - start a conversation
2. Drop the small talk - get to the point
3. Don’t rush the sale - take time to understand the customer
Don’t say: “We have a water mug for $5.99”
Instead say: “We have several water mugs with custom designs. I can help you find the right one.”
Next, ask questions that are super easy and quick for people to answer. Most importantly, keep the conversation simple and straightforward.